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Service



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At Emperor we firmly believe that after-sales service is even more important than the initial purchase. We understand that you need equipment you can rely on so that your back bar and catering operations run seamlessly behind the scenes, leaving you to focus on developing relationships with your customers and increasing your profit margins.

We have our own national network of specialist service engineers who are highly trained and give an efficient and friendly service. To ensure customers receive a rapid response, engineers are in constant contact with the service centre via hand held devices. All calls are computer logged and in the majority of cases we can diagnose the problem from the initial call and repair the equipment on site during the first visit.

We have equipment installed in some of the busiest bars and restaurants in the UK and so we know how important it is to provide a quality service to our customers. Donít just take our word for it, visit our testimonials page and find out why our customers come back to us time and time again.