We have been a customer of Emperor’s for twenty years and everything has been great – sales staff, service and especially the machine. We are looking forward to the next 20 years with Emperor.
ALAN – LICENSEE, PHOENIX BAR, DUNDEE

Absolutely delighted with my dishwasher which I have had for 7 years. Emperor’s engineers are second to none.
JAMES LIGHTBOWNE, FRESH FOODS, MORECAMBE

I purchased a brush machine from Emperor 15 years ago and it is still going strong. The service has been brilliant.
GORDON, BALFOUR BAR, EDINBURGH

After 20 years of using Emperor we would not think of buying elsewhere. The service has always been excellent and our latest glasswasher is 7 years old and still working fine. No problems at all.
JANE, SEAFIELD ARMS HOTEL

Filton Brewery Products have had the pleasure of working with Emperor for over 5 years now. The service is first class and the Emperor engineers are polite, prompt & helpful. They have an excellent range of high quality products at reasonable prices and when we have had special requirements they have always pulled out all the stops to accommodate our requests. Our customers include major brewers and pub companies and it is imperative that we use a supplier who can meet our clients product & service expectations. Emperor regularly go the extra mile to achieve this. The Emperor team are always pleasant and extremely helpful. I would have no problem in recommending Emperor to anyone.
Richard Crozier - General Manager, FILTON BREWERY PRODUCTS

I found the customer service and after sales service from Emperor to be second to none. Not only do they provide good quality products but also if you are not happy with something it is instantly rectified, which is very rare! I would recommend Emperor with full confidence to anyone, they are a fantastic company!
DAVID LEACH, OWNER & MGR, THE JAZZ ROOMS, RAMSGATE 

Excellent service! Emperor have never let me down which is why I go back to them time and time again for all my equipment. Sales staff are a pleasure to deal with and always come back with a great deal for me.
KEITH WILLETT, TUDOR INN / BAR ONE, SHEERNESS, KENT

After finding Emperor’s ad in the Publican I found them to be extremely professional. Not only were the sales staff very knowledgeable about the equipment, they responding quickly to all my enquiries and were a pleasure to speak to. I have recommended Emperor to all my friends and colleagues and will always purchase my equipment through Emperor in the future.
WARREN GIBBS, HORSE & JOCKEY, WEST MIDLANDS

I telephoned all the companies in a magazine I received and Emperor stood out from the start. The ordering process was simple, easy & straightforward from reading the advert to delivery of the equipment. Great value for money and excellent service all round including the delivery driver who was helpful & cheerful.
ROS McDADE, CLUB STEWARD, ARDEER GOLF CLUB, AYRESHIRE

As Business Development Manager for the Central & East Manchester region I am responsible for opening new business in these areas and I deal with only Free trade customers. I utilise budgets from the Inspiring Brands promotion within Scottish Courage to purchase bottle coolers, ice machines and glasswashers. This, I feel has been a massive success and gives me an additional sales tool to win new business.  This success has been with the partnership of Emperor, who have been the main contractor for all my requests.  The office staff are always more than helpful and I feel they go that extra mile to provide a high level of service with any requests or orders actioned immediately. The machine installations have been superb and the engineers I've met and spoken to on site were excellent, all my customers have been delighted with the service and work completed.   My overall view of Emperor is that they are a professional operation who supply and install bar equipment.  Their after sales service if needed has also been superb.  Their pricing structure is more than competitive and I would have no hesitation in recommending their services to any company or individual in our business.
SEAN BATE, BDM, JOHN SMITHS NORTH

Emperor are extremely efficient and a pleasure to work with, especially if you are up against tight deadlines. Any requests will be dealt with immediately and where installations or any out of the ordinary work needs doing, this is completed without any trouble at all. We look forward to continuing a successful working relationship in the future.
CUSTOMER MARKETING EXECUTIVE, SCOTTISH COURAGE Ltd

Our cooler broke down leaving us with a major problem just before a busy weekend. We phoned Emperor and got a cooler delivered the same day! Excellent value for money and no delivery charge – unbeatable service!
JOHN ELLIS, OWNER, THE PRINCE OF WALES, GORTON, MANCHESTER

Sales people very friendly and ordering procedure nice and easy. Prices are very competitive and there was a fantastic selection of equipment. Any promises made are followed through and best of all the after sales service was second to none. A1 service overall but especially impressed with the back up service. I will only use Emperor in the future for all equipment purchases.
CHRIS WINTERBOURNE, QUEENS HOTEL, ROTHERHAM

Fast efficient service overall. I have never met nicer engineers, they are a credit to your business. All staff are friendly and helpful and seem to very much enjoy their work.
PETER McDOWELL, MANAGER, HOLLYBUSH, WARWICKSHIRE

I was extremely pleased with the overall service provided by Emperor. My sales contact was efficient and friendly and made the whole ordering process very easy, the finance options were a great help. The engineers were on time and well presented and gave me very good advice on the use and upkeep of the machine. Any service calls have been attended promptly and I would definitely recommend Emperor to anyone.
MARK WILSON, DIRECTOR, HIVE CHOICE LTD, LONDON

Very happy with all aspects of the initial quote and service from start to finish. Sales staff were very informative and easy to deal with and service engineers seemed very efficient. Emperor – I can’t thank you enough!
GERALDINE BROWN, MANAGER, SMT CLUB, EAST KILBRIDE

I met the lovely ladies from the Emperor sales team at an exhibition in London. They were very helpful and the glasswasher I purchased is great, I would consider it extremely good value for money.
GRAHAM MOORE, DIRECTOR, SPECTRUM SPORTS, BOURNEMOUTH

I have always experienced an impressive level of service from Emperor. The after sales service is fantastic and engineers are professional, extremely helpful and always arrive within the agreed timeframe. I have purchased on more than one occasion and have always found the office & sales staff to be polite, friendly & efficient.
MATT KENNEDY, OPS MGR, SPECTRE LEISURE LTD

Emperor have been extremely helpful in sourcing a new glasswasher. Deliveries & service have been prompt & efficient.
DAVID ALLAN, CHAIRMAN, DURHAM CITY CRICKET CLUB, CO DURHAM

Having just took over a pub for the first time I had quite a job contacting different companies regarding equipment I had on site. The lady in the Emperor service department spent time explaining how the maintenance agreement worked and even sent an engineer round to train me on how to use my glasswasher for best results. Their service & attitude are excellent!
DAVE CLARK, THE HAMLET, GORTON, MANCHESTER – March 2007

My customers have always found Emperor to be professional & efficient with competitive prices & good value for money.
ADAM TURNER, BUSINESS DEVELOPMENT MGR, SCOTTISH & NEWCASTLE March 2007

Very happy with the service, no problems so far and service very friendly.
IAN DRIVER, CHESSINGTON RBL